The 7th annual CIO 100 Index and CIO Awards were announced and presented March 13. The CIO 100 index (www.cio-asia.com) recognizes regional enterprises and organisations that have excelled through creative and innovative IT projects in the past 12 months. The expert panel of experts judged all entries, based on the details provided, relating to best practice, in areas including knowledge management, e-business innovation, people management, and value chain excellence. Other criteria included customer service, security, resourcing, cost management and quantifying IT value.
Here are summaries of the CIO Award winning projects:
The Chubb Insurance Group – Asia Pacific, specializes in property and casualty insurance. Chubb Singapore implemented the OPERA initiative, a component-engineered web-based architecture, underpinned by open standards, which automated several key insurance processes. OPERA standardises the production process and the claims administration systems, facilitating interaction with Chubb business partners around the Asia-Pacific. OPERA has led to greater flexibility in meeting customer demands, increased productivity and improved decision-making.
Fonterra is a New Zealand-based cooperative, responsible for more than a third of international dairy trade and having some 20,000 employees world-wide. Fonterra Malaysia implemented a trade promotion management system – with automated back-end processing – called SmartTrade, to control and manage promotion investment. SmartTrade is designed for dynamic and high volume transactions, needing special business functions to cope with multiple trade promotion activities. This system provides shared information to generate more sales, build brand awareness and increase profits.
The MTR Corporation runs an urban mass transit system, a fast railway link, a suburban and cross- border railway network, plus feeder systems. As part of a successful merger with the Kowloon-Canton Railway Corporation (KCRC), MTR’s project involved the strategic implementation of IT systems to enable the delivery of promised merger synergies, such as fare reductions and reduced back office costs. The team successfully implemented 19 “Day One” IT project systems simultaneously. The merger – completed in December 2007 – has been very smooth and the effective integration of IT across the new Corporation played a very important role.
SingHealth is Singapore’s largest healthcare group employing more than 14,000 healthcare professionals. Their winning project was the implementation of the “Digital Ward – Innovating for the Hospital of the Future” as part of their vision of a paperless and technology-enabled ward. This including innovative and cost-effective systems such as – Computer on Wheels (COWS), Mobile Electronic x-Ray Computer (MERC) and Vital Monitoring System and RFID Wrist Tag (VEGA). The Digital Ward projects delivered increased value and efficiency to SingHealth’s entire in-patient healthcare chain.
The Wallem Group is an integrated maritime service provider, based in Hong Kong and operating across 21 countries and at sea. Their winning ERP project was the integration of Microsoft Dynamics AX for their many vessels. Wallem integrated suppliers and customers via e-procurement and reporting and developed a multi-dimensional business intelligence reporting system. The project led to improved knowledge capture, sharing and retention. The integration of their different business processes has increased the Group’s efficiency and speed up Wallem’s response to market.